Copilot-experiences
Zendesk/ServiceNow Copilot Rollout: Macro‑Aware Drafts, Troubleshooting, and Human‑in‑the‑Loop in 30 Days
Stand up a macro‑aware support copilot in 30 days that drafts replies, surfaces troubleshooting steps, and keeps humans in the loop—AHT down, CSAT up.
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